Use case
One coordination view for PPM across every building
Running PPM across twenty buildings isn't just about the schedule — it's about knowing which vendor is covering which cycle, whether they're approved for that building, and whether last week's cycle actually closed out. Meridian gives facilities teams one queue for all of it.
The problem
Coordinating PPM across a large portfolio by cross-referencing a schedule, a vendor list and building approvals separately is slow, and mistakes — the wrong vendor turning up, or a cycle nobody assigned — are easy to miss until it's too late.
Why it matters
A PPM cycle assigned to a vendor not approved for that building, or one that silently didn't get assigned at all, undermines the same compliance controls PPM is meant to support.
How Meridian helps
- PPM tickets generated from templates land in one queue alongside reactive maintenance, not a separate schedule
- Vendor assignment scoped to buildings they're actually approved for, so PPM dispatch doesn't need a manual cross-check
- SLA timers and completion sign-off apply to PPM tickets the same way they do to any other maintenance job
- Portfolio-wide view of PPM status, so an unassigned or overdue cycle is visible rather than discovered at the next inspection
Workflow example
- 1A PPM template generates a lift-servicing ticket for a building when the cycle comes due
- 2The system recommends a vendor already approved for that building
- 3The job is dispatched with an SLA timer running, visible in the same queue as reactive tickets
- 4Completion photos and sign-off close the ticket, feeding the building's compliance control and the vendor's performance score
FAQ
Does this replace the PPM template scheduling itself?
It sits on top of the same PPM templates and scheduled ticket generation — the coordination view is about managing dispatch and status across many buildings at once.
Can I see which PPM cycles are overdue right now?
Portfolio-wide PPM status is visible in the queue, so an overdue or unassigned cycle stands out rather than requiring a manual check per building.