Feature
Workflow automation for the handoffs that usually get dropped
A lease upload should trigger tenancy creation, a payment schedule and a renewal reminder without someone doing each step by hand. Meridian's workflow engine runs these chains automatically, with approvals and failure handling built in.
The problem
Manual multi-step processes — lease onboarding, maintenance closeout, compliance escalation — lose a step every time a different person handles them slightly differently.
Why it matters
A dropped step in one workflow (like a renewal reminder never getting created) is invisible until the consequence shows up weeks later.
How Meridian helps
- Trigger, condition and action chains for common processes — lease onboarding, maintenance closeout, compliance escalation
- Approval steps built into the chain where a threshold requires sign-off
- Retry and failure handling so a stalled step gets flagged, not silently dropped
- Every workflow run logged for audit — status, duration, and what happened at each step
FAQ
Can I build custom workflows?
The workflow engine currently runs system-defined chains for common processes; a full drag-and-drop builder is on the roadmap.
What happens if a workflow step fails?
Failed runs are logged with status and error detail, visible in Super Admin and flagged for manual intervention rather than failing silently.