Persona

Built for the handover window, not just steady-state operations

A newly delivered building generates a wave of snagging items, warranty-covered repairs and first-time compliance registrations, all at once — a different operating mode than a stabilised portfolio. Meridian tracks that handover phase in the same system that runs the building afterward.

The problem

The handover period is when snagging volume peaks, warranty coverage actually matters most, and civil-defence and other compliance registrations are happening for the first time — usually the least structured phase of a building's life.

Why it matters

Missing a warranty-covered repair during the handover window means the owner or developer absorbs a cost that shouldn't be theirs, and a missed first-cycle compliance registration sets a building's compliance record back before it's even started.

How Meridian helps

  • Warranty checks run automatically during maintenance triage, before a vendor is dispatched and billed for something still covered
  • Snagging items tracked as their own category, distinct from ordinary maintenance, through to resolution
  • PPM templates configured from day one, so preventive cycles start on schedule rather than being set up after the fact
  • First-cycle compliance registration tracked as part of the same 14-control engine the building will run on long-term

FAQ

Can PPM be set up before a building is fully occupied?

Yes — PPM templates are configured per building type and can be set up as soon as the building is added, ahead of full occupancy.