Use case
Owner approval that triggers itself, above the threshold you set
Not every maintenance job needs owner sign-off — but the ones above a certain cost do, and forgetting to ask is how a PM company ends up covering a bill the owner never approved. Meridian triggers approval automatically once a job crosses the configured threshold.
The problem
Manually remembering which jobs need owner sign-off, and chasing that sign-off before work starts, slows down routine jobs and risks skipping approval on the ones that actually need it.
Why it matters
An owner who discovers an unapproved expense on their statement loses trust fast — and a coordinator who waits for approval on every job, even trivial ones, adds delay tenants notice.
How Meridian helps
- Cost threshold configured per owner or property, above which approval is required automatically
- Jobs below the threshold proceed straight to vendor dispatch without a manual approval step
- Approval requests reach the owner through their portal, with job detail and photos attached
- Approval status tracked as part of the maintenance ticket's audit trail
FAQ
Can the threshold differ per owner?
Yes — thresholds are configured per owner or property, so a hands-on owner and a hands-off owner can have different approval rules.
What happens if an owner doesn't respond?
Approval requests can escalate or be flagged for manual follow-up rather than leaving a job silently stalled.